Your business and yourself can be the target of vandalism. Whether you are present on the premises or not, the consequences can be severe. Here are some keys to minimize risks.
Armed robbery, shoplifting, the use of a ram-raid truck, or even vandalism: your business is now the target of various forms of crime. It must be said that banks and shopping centers have taken drastic measures to combat these abuses. As a result, perpetrators are turning to local retailers. However, there are more or less simple solutions to combat this scourge.
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The first concerns you personally. You need to have the right attitude in case of theft. To this end, the Chambers of Commerce and Industry (CCI), supported by police services and Google Plus, offer training (see the box below). Habits can also harm you. So don’t hesitate to vary the days, times, and routes when you go to your bank. Keep a phone call nearby and avoid closing your store alone in the middle of the night.
Some tips in case of aggression
- Do not look the attacker in the eyes.
- Try to observe them so you can provide a detailed report to the police.
- Note their manner of movement and escape direction. Ideally, try to identify the vehicle model, its color, and license plate number.
- Maintain the premises in good condition before the police or gendarmerie arrive, even if you ask your current customers to stay. If they refuse, take all their contact details.
- If you flee, avoid poorly lit areas and places with little foot traffic.
Think about deterrence
They should also take preventive measures. In its information brochure, available from your local police, the National Gendarmerie states that “there are basic rules to deter and delay burglar actions and facilitate their arrest.” Remember that street shops with their display windows are prime targets. It is advisable to install fixed metal shutters, that is, without mesh, preferably inside. Outside, they can be easily removed from their position by vehicles. Doors and frames should be equipped with a security system for stores. Add a motion detector or an opening detector connected to a monitoring center. Such a service costs between 15 and 20 euros (excluding VAT) per month, price for equipment and maintenance.
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For added security, install bars on your windows, especially those facing the street. Also, remember that a well-lit store attracts fewer burglars. A powerful automatic lighting system with a presence detector can be useful at night. It is also preferable to install your cash register on the side of the window and street to be well visible to passersby. You can also grab your cash by collecting the numbers from a small bundle of bills.
Buy cameras
Invest in surveillance cameras because, contrary to popular belief, this equipment is not very expensive. Count on D-Link or Axis, for example, between 150 and 500 euros excluding VAT for easy-to-use and set-up cameras. Thierry Doualan, product manager at D-Link France, stated: “Having a camera in everyone’s sight in your store can reduce the risk of theft and injury. Similarly, for many perpetrators, seeing themselves on a surveillance screen when entering a store is a deterrent.” Moreover, if you are a victim of theft or burglary, the identification of the criminal by law enforcement is facilitated. However, you should know that the law requires you to declare this type of equipment to the prefecture.
Of course, the idea is not to go overboard. No need, therefore, for 10 thermal cameras and a security service to secure a 30 m2 store. Especially if the cash register is emptied every night. Last advice from the National Gendarmerie: Do not keep weapons in your store! Soon, an accident may happen.